Entering the reception area for the first time was a clue to the treatment and service I would receive at FPT. The greeting was warm and accommodating, and after the first visit, those at the front desk knew who I was and greeted me warmly. And then I was introduced to Kristen, my therapist, who first got to know a little about me and my injury, and then went to work on exercises to help increase my range of motion and strengthen the repaired tissues following surgery. With each visit, Kristen's first concern was to see how I was doing and then to begin working on the area where I needed therapy. I am grateful to say that after only three months, my shoulder is almost completely healed and back to normal. I want to thank Kristen and the entire office staff for their efficiency and care during this time of healing.